These terms are the agreement between you and Corinia. They are written to be read. Where a rule has consequences for you, we say so plainly.
1. Who we are
Corinia is operated by Evolona S.R.L., a company registered in Romania. Its registered office, registration number and tax number are on the Legal notice page. In these terms, "Corinia", "we" and "us" mean that company, and "you" means the person using Corinia or, for a school, the school.
You can reach us at [email protected].
2. What Corinia is, and what it is not
Corinia helps students choose universities and plan their applications. You give it your documents and preferences. It builds a profile, suggests universities, reads official university pages for requirements, writes a plan with dates, answers questions and gives feedback on your writing.
Corinia is a guidance tool. It is important that you understand its limits:
- We are not a university and we do not decide admissions. Only the university decides whether to offer you a place.
- We do not apply for you. You submit your own applications, through the university or the official application system.
- We do not guarantee admission, a scholarship, a visa or any other outcome.
- "Reach", "match" and "safe" are estimates. They are Corinia's judgement of how your record compares with what a university usually admits. They are not a prediction you can rely on, and universities may decide differently.
- We are not an education agent. Universities do not pay us to recommend them, and no university has endorsed Corinia.
- We do not give legal, immigration, tax or financial advice. Information about visas, fees and funding is general. For decisions that matter, check with the authority or the university concerned.
3. Who can use Corinia
Age. You must be at least 13 years old.
Under 16. If you are under 16, a parent or legal guardian must approve your account before you can use it. We ask for their email address and they approve on a page we send them. They can withdraw their approval at any time, and the account is then deleted. If you joined with a code from your school, your school has confirmed that it has made its own arrangements with parents, and the separate approval step does not apply.
Under 18. If you are under 18, you may buy a paid plan only with the agreement of a parent or legal guardian, who should make the purchase with you.
Truthful details. You must give your real date of birth and, where we ask for one, a real parent's or guardian's email address. Approving your own account is not allowed. We may close accounts opened with false details.
Schools. A person who creates a school on Corinia confirms that they are authorised to act for that school. Section 12 applies to schools.
4. Your account
You sign in with a code we send to your email address, or with Google where that is offered. Keep your email account secure, because anyone who can read your email can sign in to Corinia.
One person, one account. Do not share your account or let someone else use it.
Tell us at once if you think someone else has used your account.
5. Your documents and your information
They remain yours. You keep all rights in the documents you upload and the information you enter.
What you allow us to do. You give us permission to store, read, analyse and display your documents and information, only as needed to provide Corinia to you. This includes having them read by automated systems, including artificial intelligence, operated by us or by providers working for us. This permission ends when you delete the material or your account, apart from backup copies that are deleted on the schedule described in the Privacy Policy.
What you promise. Your documents are your own, or you have the right to upload them. They are genuine: you have not altered grades, certificates or results. You will not upload anything unlawful, or anything that contains another person's private information beyond what an ordinary school document or CV contains.
Sensitive information. A CV or transcript does not need to mention your health, religion, ethnic origin, political opinions or similar matters. Please leave these out. If you choose to include them, you agree that we may process them to provide the service.
6. How Corinia produces its results
Automated analysis. Your profile, matches, plan, answers and writing feedback are produced by software that uses artificial intelligence. It is good at this work and it can still be wrong. It may misread a document, misjudge a grade from an unfamiliar school system, or miss something a person would notice. Check your profile after it is built and correct anything that is not right.
Facts from official pages. When Corinia shows a deadline, a fee or an entry requirement marked as checked or found on the official page, it means our system located that statement on the university's or the authority's own website on the date shown, and we display the sentence it came from and a link to it. This is a strong safeguard, not a warranty:
- Universities change their pages. A fact that was correct on the date shown may have changed since.
- A page may state different rules for different applicants. The fact shown may not be the one that applies to you.
- Our system may match the wrong page or the wrong programme.
Always confirm on the official page before you act. Before you rely on any deadline, fee or requirement, open the link we give you and read the university's own page, or ask its admissions office. If Corinia and the official source disagree, the official source is right.
Dates in your plan. A date marked "official" comes from a page we checked. Every other date is a suggestion to keep you on track. A suggested date is not a deadline set by a university.
Country guides. Guides describe how each country's system generally works. They are written for orientation and are not a substitute for the official rules.
Things we may not have. Corinia covers a selected list of countries and universities. A university's absence from Corinia says nothing about its quality.
7. Your own work
Corinia gives feedback on your writing. It does not write essays, personal statements or motivation letters for you, and you must not use it to obtain text that you present as your own.
Universities expect the work you submit to be yours. Many check for text written by someone, or something, else. Submitting work that is not your own can lead to your application being rejected or an offer being withdrawn. That risk is yours.
8. Using Corinia fairly
You agree not to:
- use Corinia for anyone's applications but your own, or for commercial counselling of other people, unless you are a school using a school plan;
- copy, scrape or extract Corinia's data in bulk, or build a competing product from it;
- try to get round limits, access controls or the monthly allowances;
- interfere with the service, test its security without our written permission, or send it harmful code;
- use the assistant for anything unlawful, to produce harmful content, or for purposes unrelated to education;
- misrepresent who you are, your age, or a parent's approval;
- resell or share your access.
We may investigate suspected misuse and suspend or close accounts involved in it.
9. Plans and allowances
Free. The free plan includes your profile, your matches, a number of requirement checks each month, and the first steps of your plan.
Plus. Corinia Plus adds your full plan, reminders, and larger monthly allowances for requirement checks, writing reviews, questions and documents. The current allowances are shown on the Pricing page and in your account.
Allowances. Each kind of use has a monthly allowance. Allowances refill on the first day of each calendar month and do not carry over. They exist because each use has a real cost to us. If you reach one, that feature pauses until the next month; everything else keeps working.
Changes to allowances. We may change allowances. If we reduce an allowance on a plan you have already paid for, the change applies to you only from your next renewal, and we will tell you at least 30 days before.
10. Prices, payment and renewal
Prices. Prices for individuals are shown in euros and include VAT. The price you pay is the price shown at checkout.
Payment. Payments are handled by Stripe, a regulated payment company. We do not see or store your full card number. By paying, you also agree to Stripe's terms for the payment itself.
Renewal. Plus is a subscription. It renews automatically for the same period, monthly or yearly, at the price then in force, until you cancel. We charge the payment method you used.
Cancelling. You can cancel at any time from your account, in a few clicks. When you cancel, Plus continues until the end of the period you have paid for, and then your account returns to the free plan. Nothing is deleted when a plan ends.
Price changes. If we change the price of your subscription, we will email you at least 30 days before the change takes effect. If you do not agree, you can cancel before your next renewal and you will not be charged the new price.
Failed payments. If a renewal payment fails, we may try again over the following days. If it still fails, your account returns to the free plan.
11. Your right to change your mind
If you are a consumer, you have 14 days from the day you buy a plan to withdraw from the purchase, without giving a reason.
We go further than the law requires. If you withdraw within those 14 days, we refund the full amount you paid, even if you have already used Plus.
How to withdraw. Write to [email protected] from the email address on your account and say that you are withdrawing. You may use the model form at the end of these terms, but you do not have to. We refund you without delay, and no later than 14 days after we receive your message, to the payment method you used.
After 14 days. Payments are not refunded for a period that has already started, except where the law gives you that right, for example if the service does not conform to what was agreed. Each renewal is not a new purchase with a new 14-day period.
12. Schools
The school plan. A school pays for a number of places. Each student who joins the school on Corinia takes one place and receives the school plan for as long as they are part of the school and the school's plan is active. The school plan gives each student the paid features of Corinia, with the monthly allowances shown in the student's account. Counsellor accounts are free.
When it starts and ends. A school's plan starts when its places are paid for, by card or by invoice, and runs for the period paid for. Students can join once it has started. If the plan is not renewed, students keep their accounts on the free plan.
What the school is responsible for. The school decides which students to invite. It confirms that it has told its students and their parents about its use of Corinia, and that it has whatever permission its own rules and the law require, in particular for students under 16. The school is responsible for how its counsellors use Corinia.
Data protection. For the students a school invites, the school decides why and how their information is used in the school's dashboard, and Corinia processes it on the school's instructions. The School data agreement sets this out and forms part of these terms for every school.
What counsellors can see. A counsellor sees the profile, matches, plan and progress of each student in their school, and can add notes and steps. Counsellors do not see students' drafts in Writing or their conversations with the assistant.
Leaving. A student may leave the school at any time, and the school may remove a student. The student then keeps their own account on the free plan, and the school can no longer see it.
Payment for schools. School prices exclude VAT. A school may pay by card or, by arrangement, by invoice and bank transfer. School plans renew yearly until cancelled. The right of withdrawal in section 11 is a consumer right and does not apply to schools; if a school is unhappy in its first 30 days of a paid plan, it should write to us and we will put it right or refund it.
13. Changes to the service
We improve Corinia continuously, so features may be added, changed or removed. We will not remove a feature that is central to a plan you have paid for without giving you reasonable notice and the chance to cancel and receive a refund for the unused part of your period.
We aim to keep Corinia available at all times, but we do not promise uninterrupted service. It may be unavailable for maintenance or for reasons outside our control.
If we ever close Corinia, we will give you at least 60 days' notice, let you download your information, and refund the unused part of any period you have paid for.
14. What belongs to us
Corinia's software, design, text, guides and the selection and arrangement of its data belong to us or our licensors. We give you a personal, non-transferable right to use them while you have an account, for your own applications.
The names and marks of universities, tests and application systems belong to their owners. We use them only to identify them. Their appearance on Corinia does not mean they are connected with us or approve of us.
15. Other websites
Corinia links to university websites and other official sources. We do not control them and are not responsible for what they contain or for how they handle your information.
16. Ending the agreement
By you. You can delete your account at any time from your account page. Deletion is permanent. If you have an active subscription, deleting your account cancels it.
By us. We may suspend or close an account if its holder seriously or repeatedly breaks these terms, if we are required to by law, or if a parent withdraws approval. Where it is reasonable to do so, we will warn you first and give you a chance to put things right. If we close a paid account for a reason other than your breach, we refund the unused part of your period.
What survives. Sections 5 (for backup copies), 14, 17, 19 and 20 continue to apply after the agreement ends.
17. Our responsibility to you
Your legal rights. Nothing in these terms takes away rights that the law gives you as a consumer and that cannot be excluded by agreement. This includes your right to a service that conforms to the contract, under the rules on digital content and digital services.
What we are responsible for. We will provide Corinia with reasonable care and skill. If we fail to do so, we are responsible for loss or damage you suffer that is a foreseeable result of our failure.
What we are not responsible for. To the extent the law allows, we are not responsible for:
- a university's decision on your application, for whatever reason it was made;
- loss caused by relying on a deadline, fee or requirement without confirming it on the official source, as section 6 asks you to;
- errors, changes or omissions on third-party websites;
- loss that was not foreseeable, or that was caused by something outside our reasonable control;
- loss that you could have avoided by acting reasonably, for example by keeping copies of your documents.
No limit where the law forbids one. We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, for intentional misconduct or gross negligence, or for anything else for which the law does not allow liability to be limited.
Schools and other business users. For a school or any other user that is not a consumer, our total liability arising out of the agreement in any 12-month period is limited to the amount that user paid us in the 12 months before the event giving rise to the claim, and we are not liable for loss of profit, loss of reputation or indirect loss. The previous paragraph still applies.
18. Changes to these terms
We may change these terms, for example when we add features or when the law changes. If a change is significant, we will tell you by email or in the app at least 30 days before it takes effect. If you do not agree, you can stop using Corinia and delete your account before then, and if you have paid for a period that runs beyond that date, we will refund the unused part. If you keep using Corinia after the change takes effect, the new terms apply.
The date at the top shows when these terms were last changed.
19. Law and disputes
These terms are governed by Romanian law. If you are a consumer living in another country of the European Union, you also keep the protection of the mandatory rules of the country where you live, and you may bring a claim in the courts of that country or in Romania.
Talk to us first. Most problems can be solved by writing to [email protected]. We answer complaints within 30 days.
Out-of-court resolution. Consumers in Romania may turn to the National Authority for Consumer Protection (ANPC, anpc.ro) and may use its alternative dispute resolution service (SAL, anpc.ro/ce-este-sal). Consumers elsewhere in the European Union may contact the consumer authority or an approved dispute resolution body in their own country.
20. General
If a court finds part of these terms invalid, the rest remains in force.
If we do not enforce a right at once, we can still enforce it later.
You may not transfer your account to someone else. We may transfer our rights and obligations to another company that takes over Corinia, provided your rights under these terms are not reduced. We will tell you if that happens.
These terms are written in English and in Romanian. If the two differ, the Romanian version applies to users who live in Romania, and the English version to everyone else.
Appendix: Model withdrawal form
Complete and send this form only if you wish to withdraw from your purchase.
To: Evolona S.R.L. (Corinia), [email protected]
I hereby give notice that I withdraw from my contract for the following service: Corinia Plus
Ordered on:
Name of consumer:
Email address of the Corinia account:
Date: